Welcome to Pebble Guard. These Terms of Service (“Terms”) govern your use of the Pebble Guard website, pebbleguard.in, and your purchase and use of products offered through our website.
By accessing our website or placing an order, you agree to these Terms. Please read them carefully before using our website.
Pebble Guard is an online store offering helmets and related safety products, primarily for children.
Throughout these Terms, “Pebble Guard”, “we”, “us”, or “our” refers to Pebble Guard. “You”, “customer”, or “user” refers to any person accessing our website or purchasing our products.
You agree to use our website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Interfere with the operation or security of our website.
Provide false, inaccurate, or misleading information.
Use our website to infringe the rights of another person or business.
Copy, reproduce, distribute, or commercially exploit our website content without our written permission.
We make reasonable efforts to ensure that product descriptions, images, specifications, colours, sizes, prices, and other information displayed on our website are accurate.
However:
Actual product colours may vary depending on your device or screen settings.
Minor variations in appearance may occur between product images and the physical product.
Product availability may change without prior notice.
We reserve the right to correct genuine errors or inaccuracies in product information.
Nothing in these Terms removes any rights you may have under applicable consumer-protection law.
Pebble Guard helmets are designed to provide protection when used correctly and in accordance with the product instructions.
A helmet does not eliminate the risk of injury.
Customers should:
Select an appropriate helmet size.
Ensure that the helmet fits correctly.
Fasten and adjust the straps properly.
Follow the product’s care and usage instructions.
Replace a helmet after a significant impact or when it shows signs of damage.
Not modify, drill, paint, or otherwise alter the helmet in a way that could affect its protective characteristics.
Parents or guardians should supervise children while using bicycles, scooters, or other activities for which the helmet is intended.
All product prices displayed on our website are in Indian Rupees (INR).
Applicable taxes, delivery charges, discounts, or other charges will be displayed as applicable during the purchase process.
Pebble Guard reserves the right to correct pricing errors caused by technical, typographical, or other genuine errors.
If an order has been placed at an incorrect price due to an obvious error, Pebble Guard may contact the customer before processing the order.
When you place an order, you are making an offer to purchase the selected product(s).
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.
An order confirmation does not necessarily mean that the order has been accepted for dispatch.
We reserve the right to cancel an order where reasonably necessary, including in circumstances involving:
Product unavailability
Incorrect pricing or product information
Suspected fraudulent transactions
Incorrect or incomplete customer information
Delivery restrictions
Technical errors
Circumstances beyond our reasonable control
If an order is cancelled after payment has been received, the applicable refund will be processed through the original payment method or another appropriate method.
We may provide different payment options through third-party payment service providers.
Payment processing may be subject to the terms and conditions and privacy policies of the relevant payment provider.
Pebble Guard does not generally store complete card or banking credentials on its own servers.
We reserve the right to refuse or cancel transactions that appear fraudulent, unauthorized, or suspicious.
We aim to dispatch and deliver orders within the estimated delivery time displayed on our website or communicated to the customer.
Delivery times may vary depending on:
Delivery location
Courier availability
Weather conditions
Public holidays
Operational delays
Natural disasters
Government restrictions
Other circumstances beyond our reasonable control
Pebble Guard will not be responsible for delays caused by circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact information.
For further details, please refer to our Shipping Policy.
Returns, refunds, and exchanges are subject to our applicable Return & Refund Policy.
Our current return period is 7 days, subject to the conditions specified in the Return & Refund Policy.
Products may need to be returned in the required condition, with original packaging, accessories, tags, and other items where applicable.
Nothing in this section limits any consumer rights available under applicable law.
Pebble Guard products are covered by the applicable warranty described on the product page, invoice, warranty documentation, or our Warranty Policy.
Our current product warranty period is 6 months, subject to the applicable warranty terms and exclusions.
The warranty may not cover damage resulting from:
Accidents or misuse
Improper fitting or use
Normal wear and tear
Unauthorized modifications
Improper storage or maintenance
Damage caused after a significant impact, where the product requires replacement for safety reasons
Damage resulting from use contrary to product instructions
For complete details, please refer to our Warranty Policy.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.
You agree to provide accurate and current information.
You should immediately inform us if you believe your account has been accessed without authorization.
Pebble Guard reserves the right to suspend or terminate an account where there is reasonable evidence of misuse, fraud, or violation of these Terms.
All content available on the Pebble Guard website, including:
Logos
Brand names
Product images
Photographs
Graphics
Website design
Text
Product descriptions
Videos
Illustrations
Other materials
is owned by or licensed to Pebble Guard unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or commercially use our content without prior written permission.
If you submit a product review, photograph, comment, testimonial, or other content to Pebble Guard, you agree that the content is truthful and does not violate the rights of another person.
You must not submit content that is:
Illegal
Abusive
Threatening
Defamatory
Misleading
Infringing of intellectual-property rights
Containing another person’s private information without permission
Pebble Guard may remove content that violates these Terms or applicable law.
Our website may use third-party services, including payment gateways, courier companies, analytics services, hosting providers, communication services, and other technology providers.
Your use of third-party services may be subject to their respective terms and policies.
Pebble Guard is not responsible for the independent policies or practices of third-party service providers.
To the maximum extent permitted by applicable law, Pebble Guard will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.
For the avoidance of doubt, these Terms do not limit rights or remedies available to consumers under applicable consumer-protection laws.
Pebble Guard will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, severe weather, war, strikes, government restrictions, transportation disruptions, technical failures, or other similar events.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
Please read our Privacy Policy before using the website or placing an order.
Pebble Guard reserves the right to investigate suspicious transactions or activities.
Where permitted by law, we may cancel orders, restrict accounts, or take appropriate action where we reasonably believe that a customer has engaged in fraud, abuse, payment manipulation, false claims, or other unlawful activity.
Nothing in this clause limits a consumer’s lawful rights.
If you have a complaint or concern regarding an order, product, payment, delivery, return, refund, warranty, or any other matter, please contact Pebble Guard using the contact details provided on our website.
We will make reasonable efforts to address complaints within the time required under applicable law.
Grievance Contact:
Pebble Guard
Email: info@pebbleguard.in
Phone: +919560180515
These Terms shall be governed by the applicable laws of India.
Nothing in these Terms prevents a consumer from exercising any rights or remedies available under applicable consumer-protection laws.
Pebble Guard may update these Terms from time to time.
Any updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after an updated version is published will constitute acceptance of the updated Terms to the extent permitted by applicable law.
If you have any questions about these Terms, please contact us:
Pebble Guard
Website: pebbleguard.in
Email: info@pebbleguard.in
Phone: +919560180515
By using pebbleguard.in or purchasing products through our website, you acknowledge that you have read and understood these Terms of Service.
