Privacy Policy

At Pebble Guard, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website pebbleguard.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect certain information, including:

Personal Information

  • Full name

  • Billing and shipping address

  • Mobile/telephone number

  • Email address

  • Account login information, where applicable

  • Order and purchase details

  • Information you provide when contacting customer support

Payment Information

Payments made through our website may be processed by third-party payment service providers. We generally do not store your complete debit card, credit card, UPI, or banking credentials on our servers.

Payment information is handled by the relevant payment gateway according to its own privacy and security policies.

2. How We Use Your Information

We may use the information collected from you to:

  • Process and deliver your orders

  • Confirm and communicate order details

  • Provide customer support

  • Process returns, refunds, exchanges, and warranty claims

  • Send order and shipping notifications

  • Maintain and manage your customer account

  • Improve our website, products, and services

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications where permitted and where you have provided the necessary consent

3. Sharing of Information

Pebble Guard does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment gateway providers

  • Courier and logistics partners

  • Website hosting and technical service providers

  • Website analytics and security service providers

  • Customer support service providers

  • Marketing or communication service providers, where applicable

  • Government authorities or law-enforcement agencies when legally required

We only aim to share information that is reasonably necessary for the relevant purpose.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your shopping cart

  • Keep you logged into your account

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant advertising or marketing, where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Website Analytics and Advertising

We may use services such as analytics, advertising, remarketing, or conversion-tracking tools to understand website traffic and improve our marketing.

These services may collect information such as browser type, device information, pages visited, approximate location, and interactions with advertisements.

Where required by applicable law, we will obtain appropriate consent before using technologies that require consent.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders

  • Maintaining business and accounting records

  • Handling returns, refunds, and warranty claims

  • Resolving disputes

  • Preventing fraud

  • Complying with applicable legal and regulatory requirements

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request information about the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally applicable

  • Withdraw consent where processing is based on consent

  • Request information regarding how your personal data is being processed

  • Raise a complaint or grievance regarding the handling of your personal information

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Pebble Guard sells helmets and safety products intended for children. Our website is intended to be used by parents, guardians, and other adults.

We do not knowingly seek to collect personal information directly from children without appropriate parental or guardian involvement.

Parents or legal guardians who believe that personal information relating to a child has been provided to us may contact us so that we can review and, where appropriate, delete the information.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Pebble Guard

Website: www.pebbleguard.in

Email: info@pebbleguard.in

Phone: +919560180515

We will make reasonable efforts to respond to privacy-related requests within the time required under applicable law.

13. Consent

By using the Pebble Guard website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a particular use of personal data, we will seek such consent separately.